Returns or exchanges will be accepted within 30 days of the original ship date. Returns must be shipped back to us within the 30 day period. The full cost of the items will be refunded. The customer is responsible for any return shipping fees and the original shipping fees will not be refunded.
The returned items must arrive in saleable condition:
- No visible scratches, chips, or other damage.
- No signs of wear or use
- No markings or residue on the surface.
- Item must be complete: e.g. a switchplate must be returned with its screws, an item sold as a bundle of 20 must have all 20 individual pieces present for the refund, etc.
Original packaging is not required for refunds.
No returns will be accepted after 30 days of the original ship date.
M-F7:30am - 5:30pm
Sat 9:00am - 5:00pm
Appointments recommended for one-on-one service and complimentary design consultations